Part 1: user quickly finds where to enter connection detail struggles with what to do about saving password error critical error could not connect user wonders if port is the issue user struggles with connection user needed to hover over port for answer user is confused about authentication user cant find public user is using public on their own computer user finds public after opening and closing the user tab user doesn't know how to create folder for themself user found create directory user created directory and file user doesnt understand difference between creating empty file and transfering a local one Part 2: user is stumped user doesnt know where to type in username and password user found where to start connection user entered password user tries to enter the directory as a command user requests help will suggests using ls command user thinks problem is in instructions user is stuck